3 Steps to Easily Overcome Objections
business / Contributor / leadership

3 Steps to Easily Overcome Objections

Originally published at Witz Education. Most people receiving objections to a request consider it a conversation ender. Some become defensive, others become angry, and others will simply move on. However, successful individuals have a different perspective: they see this as a conversation starter. Objections are bound to happen, whether it’s in sales negotiations or discussing … Continue reading

3 Steps for Assertive Communication
Contributor / leadership

3 Steps for Assertive Communication

Assertiveness. The ability to express yourself in an appropriately honest manner, defining your expectations in terms of ability, potential, resources, and timelines to set healthy personal boundaries. Being assertive is a quality held by all top leaders. It promotes productivity, performance, commitment, and respect within the team. It creates a culture of collaboration and accountability, … Continue reading

3 Leadership Lessons From the Ottawa Shooting
Author / leadership

3 Leadership Lessons From the Ottawa Shooting

On Wednesday October 22, the unthinkable happened as a gunman opened fire on Parliament Hill, the home of Canadian government. While the men and women protecting the institution did their job perfectly, unfortunately a life was lost. My thoughts and condolences go to Cpl. Cirillo and, from Montreal, Warrant Officer Vincent’s families. In reflecting on … Continue reading

3 Tips for Performance Coaching
Contributor / leadership

3 Tips for Performance Coaching

The business world is changing. Team members are not looking for bosses, but leaders. This holds particularly true for Millennials, who want to be coached in the workplace. With the right guidance, they will preform beyond expectations. The challenge is that many leaders are not equipped with the tools to effectively coach their teams and team members … Continue reading

Reflections on generations: Are we really different?
Contributor / generations / leadership

Reflections on generations: Are we really different?

“Gen-Y are entitled and expect everything to be done for them. They don’t understand what it means to do a hard day’s work.” “Boomers are too traditional and don’t know how to use technology.” “Nobody talks about us! Don’t forget Gen-X!” These are generalizations of what you can find when you read about the generations … Continue reading