Most people receiving objections to a request consider it a conversation ender. Some become defensive, others become angry, and others will simply move on. However, successful individuals have a different perspective: they see this as a conversation starter. Objections are bound to happen, whether it’s in sales negotiations or discussing marketing options. Regardless of your... Continue Reading →
3 Steps for Assertive Communication
Assertiveness. The ability to express yourself in an appropriately honest manner, defining your expectations in terms of ability, potential, resources, and timelines to set healthy personal boundaries. Being assertive is a quality held by all top leaders. It promotes productivity, performance, commitment, and respect within the team. It creates a culture of collaboration and accountability,... Continue Reading →