Selling in the Relationship Economy
Author / business

Selling in the Relationship Economy

They say history repeats itself: 60‘s funk rifts in Daft Punk’s newest album, 70’s fashion of bright, fun patterns, “vintage” filters for photographs, and the return to locally sourced produce. The business world is experiencing this as well. Social media and smart phones have allowed consumers to share their experiences faster than ever. Buying decisions … Continue reading

Increase Revenue Through Customer Service
business / Contributor / leadership

Increase Revenue Through Customer Service

From WitzEducation.com, written by Greg Witz, researched and edited by Jared Kligerman Today’s business world has gone beyond simply having a good product or service at a reasonable price. Social media has increased the importance of customer service, with 78% of online customers recommending the brand to a friend after having a great service experience. … Continue reading